Frequently Asked Questions

Simply click on any product in our shop, fill out the Application Form with your personal details, upload your photo, and submit. You can send your application via WhatsApp or Telegram — whichever is most convenient for you.

You will need to provide your full name (first, middle, last), date of birth, street address, city, zip code, weight, height, eye color, a clear passport-style photo, and your signature. All fields in the application form are clearly labeled.

Yes. Simply fill in the application form with the details of the person the card is for. Make sure all the information — especially the photo and signature — belongs to the intended cardholder. If you have multiple orders, contact us via WhatsApp or Telegram for bulk order assistance.

Changes can be made before production begins. Contact us immediately via WhatsApp +1 (229) 672-2778 or Telegram @kennefakes5 with your order details and the correction needed. Once your card is in production, changes may not be possible.

We produce a range of premium ID cards. Browse our Shop to see the full catalogue. Each product listing includes details on the card type, features, and what information is printed on it.

All our cards are produced to a premium standard using high-quality materials. They are durable, professionally printed, and include all standard card features as listed in each product description.

Yes, custom orders are available. Reach out to us directly via WhatsApp or Telegram @kennefakes5 to discuss your specific requirements, and our team will advise on what’s possible.

Delivery times vary depending on your location and the shipping method selected. After your order is confirmed and payment received, production typically takes 2–5 business days, followed by shipping. You will be notified with tracking details once your order ships.

Yes, we ship worldwide. Shipping costs and delivery times will vary by destination. Contact us via WhatsApp or Telegram if you need a shipping estimate for your specific location before placing your order.

All orders are packaged discreetly and securely to protect your card during transit. The package will not carry any branding that reveals its contents.

If your order arrives damaged or is lost in transit, contact us immediately via WhatsApp +1 (229) 672-2778 with your order details and a photo of any damage. We will work with you to resolve the issue as quickly as possible.

We accept several payment methods. Please contact us via WhatsApp or Telegram after submitting your application and our team will provide payment instructions and available options for your region.

Yes. We take payment security seriously and only process transactions through secure, verified channels. We will never ask for your payment credentials over unsecured platforms.

Please refer to our Refund Policy page for full details. Generally, refunds are considered on a case-by-case basis. If you have a concern about your order, contact us as soon as possible so we can find the best resolution.

You can reach us two ways:

📱 WhatsApp: +1 (229) 672-2778
💬 Telegram: @kennefakes5

We aim to respond to all inquiries within 24 hours.

Once your order has been shipped, we will send you a tracking number via your chosen contact method (WhatsApp or Telegram). You can use this number to track your package through the courier’s website.

Absolutely. All personal information you submit through our application form is used solely for the purpose of producing your order. We do not sell, share, or distribute your data to any third parties. Your information is handled with full confidentiality.

For best results, please submit a photo that is:

✔ Clear and in focus
✔ Taken against a plain white or light background
✔ Passport-style — face centered and fully visible
✔ Recent (taken within the last 6 months)
✔ JPG or PNG format, under 5 MB

Blurry or low-quality photos may delay your order while we request a replacement.